Privacy Policy

SPARC Systems Pty Ltd

Last updated: 31/08/2026

SPARC Systems Pty Ltd (ABN 98 696 458 116, "SPARC Systems", "we", "us", "our") is committed to protecting the privacy of individuals who interact with us - including visitors to our website https://www.sparcsystems.com.au/ , followers and contacts on our LinkedIn page https://www.linkedin.com/company/sparcsystems/ , customers, job applicants, and business contacts.

This Privacy Policy explains how we collect, use, disclose, and protect personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, engaging with our LinkedIn page, or otherwise providing personal information to us, you consent to the practices described in this policy.

1. What Personal Information We Collect

Depending on how you interact with us, we may collect:

Identity and contact details - name, job title, company name, email address, phone number, mailing address

Website usage data - browser type, device information, pages visited, referral source, and interaction data (collected via cookies and analytics tools - see Section 5)

Communications - information you provide when contacting us via web forms, email, phone, or LinkedIn messaging and lead generation forms

LinkedIn interaction data - comments, messages, or profile information you share when you engage with our LinkedIn page (subject also to LinkedIn's own privacy policy - see Section 8)

Recruitment information - if you apply for a role with us: resume/CV, cover letter, employment history, and references

We do not knowingly collect sensitive information (such as health, racial/ethnic origin, or biometric data) unless it is voluntarily provided and reasonably necessary for a specific purpose, and only with your consent.

2. How We Collect Personal Information

We collect personal information:

Directly from you - e.g. when you fill out a contact form, subscribe to updates, apply for a job, or message us on LinkedIn
Automatically - through cookies, analytics, and similar technologies when you browse our website
From third parties - e.g. LinkedIn (in accordance with your LinkedIn privacy settings), business partners, or publicly available sources, where reasonably necessary for our business purposes

3. Why We Collect and Use Personal Information

We use personal information to:

Respond to enquiries and provide customer support
Provide, operate, and improve our products and services
Communicate updates, marketing, or promotional content (where you have consented, or as otherwise permitted by law)
Process job applications
Manage our business relationships and contracts
Analyse and improve website performance and user experience
Comply with legal and regulatory obligations
Protect the security and integrity of our systems

We will not use your personal information for a purpose other than what it was collected for, unless you would reasonably expect it or the law permits/requires it.

4. Disclosure of Personal Information

We may disclose personal information to:

Employees and contractors who need it to perform their duties
IT service providers, cloud hosting providers, and software vendors that support our operations
Professional advisors (e.g. lawyers, accountants) where necessary
LinkedIn, when you interact with our company page (governed by LinkedIn's own privacy practices)
Government or regulatory bodies, where required by law
A prospective buyer or successor, in the event of a business sale, merger, or restructuring

We do not sell personal information to third parties.

5. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to:

Understand how visitors use our site
Improve website functionality and content

You can control or disable cookies through your browser settings; however, this may affect the functionality of our website.

If you engage with our website via a LinkedIn-embedded feature (e.g. the LinkedIn "Follow" button or Insight Tag), LinkedIn may also collect data in accordance with its own privacy policy.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, including:

Restricting access to personal information to authorised personnel
Using secure systems and encryption where appropriate

No method of electronic storage or transmission is completely secure, so we cannot guarantee absolute security.

7. Access, Correction, and Complaints

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or outdated personal information
Lodge a complaint if you believe we have breached the Australian Privacy Principles

To make a request or complaint, contact us at:

SPARC Systems Pty Ltd

Email: enquiries@sparcsystems.com.au

Phone: +61 8 6386 0410

We will respond to requests and complaints within a reasonable time (generally within 30 days). If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. LinkedIn Page

Our LinkedIn company page is hosted on LinkedIn's platform and is subject to LinkedIn's own Privacy Policy and Cookie Policy, in addition to this policy. We are only responsible for the personal information we directly collect through interactions on our LinkedIn page (e.g. messages sent to us, or information you provide in response to our posts, lead generation forms).

We encourage you to review LinkedIn's privacy policy at linkedin.com/legal/privacy-policy to understand how LinkedIn itself handles your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on our website with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

SPARC Systems Pty Ltd

Email: enquiries@sparcsystems.com.au

Phone: +61 8 6386 0410

Website: https://www.sparcsystems.com.au/